Wipro Hiring For Customer Service Representative 2022 Explained || Gurgaon , India || Apply now π
Wipro HR Services India Pvt Ltd. is looking for a Customer Service Representative in 2022 . Wipro Hiring Freshers and experienced both for this position . location of job is Gurgaon , India . Read full article for hiring details and last date details . Wipro Limited is an Indian multinational corporation that provides information technology, consulting and business process services. Wipro hiring for any graduates and undergraduates .
Hiring Details :
π Experience 0- 2 yrs.
π Excellent communication skills
π Should be flexible to work in rotational shifts
π Proficient in computer usage and Basic knowledge on MS Office
π Defined career roadmap which offers growth opportunities
π Performance based incentive program
π Investment in talent development and skills enhancement
π Work life balance with 5 day work week
π Collaborative environment with best in class professionals
π Focus on colleague engagement and fun@work
π Depends on Process/Client alignment
About Hiring :
Wipro HR Services India Pvt Ltd. is looking for a Customer Service Representative in 2022 . Wipro Hiring Freshers and experienced both for this position . location of job is Gurgaon , India . Read full article for hiring details and last date details . Wipro Limited is an Indian multinational corporation that provides information technology, consulting and business process services. Wipro hiring for any graduates and undergraduates .
Hiring Details :
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Company Name | Wipro |
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Job Role |
Customer Service Representative |
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Qualification |
BE, B.Tech, B.com, B.A, BCA, MBA,
BBA, BHM, BSc |
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Experience |
0-2 Year |
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Salary |
Not Disclosed |
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Job Location |
Gurgaon, India |
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Batch |
2018/19/20/21 |
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Last Date |
ASAP |
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Eligibility Criteria :
π Excellent communication skills
π Should be flexible to work in rotational shifts
π Proficient in computer usage and Basic knowledge on MS Office
π Defined career roadmap which offers growth opportunities
π Performance based incentive program
π Investment in talent development and skills enhancement
π Work life balance with 5 day work week
π Collaborative environment with best in class professionals
π Focus on colleague engagement and fun@work
π Depends on Process/Client alignment
Education :
- Graduates in BCom, B.A,BCA, BBA,BHM, BSc & BSc IT (Except Stats, Math's Hons & Eco Hons)
- Full time MBA, BE, and B-tech graduates with minimum 6 months of BPO experience
Roles and Responsibilities :
- Customer Service through calls, Chats & emails
- Ensure timely and accurate service delivery at defined productivity levels
- Build client & domain knowledge to be able to deliver a resolution on the first conversation
- Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle
- Time & Customer Effort
- Maintain Internal & Client level delivery quality on calls, chats & email conversations
- Adhere to Customer Service Attendance & Accountability policies
- Execute issue /query resolution and ensure proper documentation & follow-up
- Identify, share and support operational improvements
How To Apply for Wipro Recruitment Given Below π
Eligible candidates who are interested can apply by visiting the apply link given below .
Apply Link : Click Here π
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